Comcast Home Door Sensor Keeps Reading Low Battery
In this Xfinity troubleshooting guide, find out the reasons behind the Xfinity Home Security Door Sensor not working, and importantly, working fixes.
An Xfinity door/window sensor is a home automation device that secures and monitors your dwelling, the smart style.
Xfinity door/window sensors, just like all smart home devices, can malfunction at times. So, it'south not unusual if your Xfinity door, window, or motion sensor is non working or is working erratically.
At that place are many reasons why your Xfinity sensor is not working or is malfunctioning. Information technology could exist improper installation, a expressionless battery, or comms failure. It might besides exist that the sensor is faulty and needs servicing or replacement.
If you lot are looking for working fixes for an Xfinity window/door sensor that is not working or a malfunctioning motion sensor, this is the identify to be.
Detect out some of the mutual reasons that may crusade your sensors non to work correctly and how to fix each problem.
Why is Xfinity Home Security Door Sensor Not Working?
In this first segment of this Xfinity Home Sensors troubleshooting guide, we accept listed some of the common reasons your Xfinity Home Security door/window sensor is not working.
Yous will also find solutions for fixing each problem.
How to Test Xfinity Home Security Door/Window Sensor
From time to fourth dimension, it's essential to test your Xfinity sensors. You should also bank check them when you suspect they are non functioning as they should.
Beneath is a step-by-step guide to testing the functionality of an Xfinity door/window sensor.
Step 1: Disarm your Home Security arrangement.
Pace two: Activate the sensor'southward sound notification.
Pace three: Open and close each window or door connected to the sensor.
If you can hear a sound, your door/window sensor is working.
Note: You can also ostend whether or not the sensor is working past watching out for a response on the Xfinity Touchscreen when yous open or shut the door/window.
Troubleshooting Xfinity Dwelling house Security Door/Window Sensor Problems
Below are some of the common bug associated with Xfinity door and window sensors not working and the respective solutions.
one. Worn Out Batteries
The internal batteries in your sensor habiliment out with fourth dimension. If they are not replaced when needed, they can lead to sensor malfunction.
Make sure to replace the battery at least within two weeks of getting that low-battery alert.
Note: When replacing batteries, be careful not to touch on the tamper switch lest yous cease upwardly with a Tamper Error on the touchscreen.
2. Door/Window Sensor Not Pairing with the Hub
If your Xfinity door or window sensor is not pairing with the hub, the problem is possibly improper installation. First, make sure the sensor is within the hub's proximity when pairing.
Another potential gear up will be pulling the activation tab to complete the battery circuit. If the problem was any of the 2 reasons explained above, the sensor'due south LED should blink when it'due south prepare for pairing.
Notwithstanding, if everything is fine, but the pairing-ready LED is not blinking, the sensor might be in 'sleep' mode, or it needs to be restarted.
Restarting an Xfinity sensor is a pretty straightforward process. Start, remove the bombardment, bleed residual power, and insert the battery back.
3. Comms Failure Alarm
When y'all suddenly receive a Comms Failure Alert, you could be having a faulty sensor.
Here, we recommend doing a sensor test to confirm that the sensor is faulty. Once you confirm that you lot take a faulty sensor, the but option is having it serviced past Xfinity or buying a new sensor.
4. Door/Window Sensor Shows 'Airtight' When 'Open' and Vice Versa
There are times your sensor will ship the wrong door/window status. For example, information technology might show that the door is airtight yet it is opened.
In this case, your sensor is non installed correctly. Ensure the magnet and sensor are shut enough when the door/window is closed and far apart when open.
5. Touchscreen Shows a Tamper Message
The touchscreen has a troubleshooting guide that displays error messages. If the tamper error message shows up, in that location could be a problem with your sensor's cover or batteries. Information technology could also be a bug.
To sort the trouble, make sure that the sensor's compartment is airtight correctly. If this doesn't solve the mistake, replace the battery.
six. Touchscreen Shows Communication Lost with Sensor Error
Some other common error displayed on your touchscreen is Communication Lost with the door/window sensor.
If you accept not moved the Xfinity Touchscreen panel, restarting the sensor could ready the problem. If the error is not solved after restarting the sensor, replace the bombardment.
In instance you moved the touchscreen, consider returning information technology to the position it was earlier on.
Why is Xfinity Dwelling Security Movement Sensor Non Working?
Xfinity Motion Sensors likewise fail at times. In this segment, observe out some common problems to look when using Xfinity motion sensors and the possible fixes.
How to Exam Xfinity Domicile Security Motion Sensors
Like door/window sensors, motion sensors should also exist tested from time to time or when you lot doubtable that they aren't sensing move.
Here is a guide to help you examination your Xfinity motion sensors.
Step one: Disarm the Xfinity Home Security system.
Step 2: Bypass Move Sensor on the Touchscreen.
Step 3: Forbid move from the sensor's coverage for 2-3 minutes.
Pace iv: Motility to the sensor's forepart and check whether or not the move was detected on the Home app.
If motility was detected on the app, your sensor is working just fine.
How to Fix Xfinity Habitation Security Move Sensor
Below is a troubleshooting guide highlighting all the mutual problems associated with Xfinity Motion Sensors not working and the possible solutions.
1. Motion Sensor Battery is Low
But like with door/window sensors, movement sensors tin malfunction when their battery is worn out.
Then here once more, yous will have to supervene upon the battery. The procedure for replacing the Xfinity motility sensor battery varies from i model to another, but it's an piece of cake DIY chore.
2. Sensor Detects Motion When At that place'south None
If you've but installed the sensor and it detects move when there's none, the trouble is with the installation. Make sure to install it correctly, every bit stipulated in the installation manual.
3. Touchscreen Displays a 'Advice Lost' Fault
Motion sensors may as well trigger a 'Communication Lost' error bulletin on the touchscreen.
The fix could be restarting the sensor and replacing the bombardment if you have not moved the touchscreen lately. But if you take, return the hub/touchscreen to its original position.
4. Touchscreen Shows a Tamper Message
Motion sensors can also trigger tamper letters on the touchscreen. Cheque whether the sensor'southward bombardment cover is closed correctly. If information technology is intact, alter the battery.
Further Help
The above are some mutual problems that could cause your Xfinity sensors to fail and instructions on how to solve them.
However, if you are still experiencing bug with your Xfinity sensors non working, below are another places to get assistance.
- Talk to Xfinity customer support on the telephone.
- Conversation with Xfinity Banana.
- Visit the Xfinity Dwelling house Support page.
The problem of Xfinity Home Security Door Sensor not working or malfunctioning tin can exist caused by several factors. Information technology could be a simple problem that needs the restarting of the sensor, replacing the sensor'southward battery, or reinstalling the sensors correctly.
In some cases, the sensors could be needing servicing or replacement.
Read Side by side: How To Reset Xfinity Dwelling Security Impact Screen?
Wrapping Up
In that location you have it, folks, a detailed Xfinity sensor troubleshooting guide highlighting mutual causes for an Xfinity Home Security door sensor not working or Xfinity motion sensor non working, and the possible fixes.
There's no need to call a professional; you lot tin can sort information technology out yourself!
Kevin has over five years of experience working in diverse Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.
Source: https://xtrium.com/xfinity-home-security-door-sensor-not-working/
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